Privacy & Cookie Policy

Effective Date: May 24, 2026

Welcome to JSpecs Opticians. This Privacy & Cookie Policy explains how JSPECS INC (“JSpecs Opticians,” “we,” “our,” or “us”) collects, uses, stores, and shares your information when you visit our website, place an order, book an appointment, communicate with us, or otherwise interact with our services.

By using our website and services, you agree to the practices described in this Policy.

1. Company Information

JSPECS INC dba JSpecs Opticians
5609 NW 86th Terrace, Suite C28
Kansas City, Missouri 64154
United States

Email: jaron@jspecsinc.com
Phone: 816-808-2629

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you place an order, create an account, schedule an appointment, subscribe to communications, or contact us, we may collect:

Full name
Billing address
Shipping address
Email address
Phone number
Date of birth
Account login credentials

B. Optical & Prescription Information

To fulfill eyewear orders and provide optical services, we may collect:

Eyeglass or contact lens prescription information
Pupillary distance (PD)
Uploaded prescription files
Doctor or provider information
Vision insurance information

C. Payment Information

Payments are processed securely through third-party payment processors, including Square. We do not directly store complete credit card or payment card information on our servers.

D. Marketing & Communication Information

We may collect information when you:

Sign up for newsletters
Opt into SMS or email marketing
Participate in loyalty or rewards programs
Submit reviews or feedback

E. Technical & Website Usage Information

When you use our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Website activity and browsing behavior
Cookies and similar tracking technologies
Approximate location data

3. How We Use Your Information

We may use your information to:

Process and fulfill orders
Verify prescriptions
Schedule appointments
Communicate about orders or services
Provide customer support
Process payments
Deliver products
Improve website functionality and user experience
Send marketing emails or SMS messages (where permitted by law)
Administer rewards or loyalty programs
Detect fraud or unauthorized activity
Comply with legal obligations

4. SMS & Marketing Communications

By providing your phone number and opting into SMS communications, you consent to receive text messages from JSpecs Opticians related to:

Orders and appointment reminders
Customer support
Promotions and marketing offers

Message frequency may vary. Standard message and data rates may apply.

You may opt out of SMS marketing at any time by replying STOP to any message. You may also contact us directly for assistance.

We comply with applicable U.S. marketing and communication laws, including CAN-SPAM and TCPA requirements.

5. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties as necessary to operate our business and provide services, including:

Payment processors such as Square
Shipping carriers including USPS, UPS, and FedEx
Optical labs and manufacturers
Website hosting and ecommerce providers
Appointment scheduling providers
Analytics providers such as Google Analytics
Marketing and communication service providers
Insurance providers, when necessary to process claims or benefits

These third parties may only use your information for authorized business purposes.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance your experience.

Types of Cookies We May Use

Essential Cookies

Required for website operation, security, shopping cart functionality, and account access.

Analytics Cookies

Help us understand how visitors interact with our website through tools such as Google Analytics.

Functional Cookies

Remember user preferences and settings.

Marketing & Advertising Cookies

May be used to help deliver relevant advertisements or measure advertising performance.

Because our website is hosted using Wix and integrates with Square and other third-party services, some cookies may be automatically placed by those providers.

7. Managing Cookies

Most web browsers allow you to:

Block cookies
Delete cookies
Adjust cookie settings
Receive alerts before cookies are stored

Please note that disabling cookies may affect website functionality.

Depending on your location, you may also see cookie consent or privacy preference tools on our website.

8. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect your information.

This includes:

Secure payment processing through Square
SSL/encrypted website connections where applicable
Limited access to sensitive information
Account and administrative protections

However, no internet transmission or storage system can be guaranteed 100% secure.

9. Data Retention

We retain information for as long as reasonably necessary to:

Fulfill orders and services
Maintain business and tax records
Comply with legal obligations
Resolve disputes
Enforce agreements

Prescription and transaction records may be retained as required by applicable laws or business needs.

10. Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental involvement. Parents or guardians may provide information when ordering products or services for minors.

If you believe a child has provided personal information improperly, please contact us so we can review and address the situation.

11. California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

Request access to personal information we collect
Request deletion of certain personal information
Correct inaccurate information
Know what categories of information are collected and disclosed
Opt out of certain data-sharing practices, where applicable

JSpecs Opticians does not sell personal information for monetary compensation.

To submit a privacy request, contact:

Jaron Smith, President
Email: jaron@jspecsinc.com

We may verify your identity before processing requests.

12. International Visitors

Our services are intended for customers located in the United States.

If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States under applicable U.S. laws.

13. Third-Party Services & Links

Our website may contain links to third-party websites or integrations operated by third parties, including:

Wix
Square
Google
Shipping carriers
Social platforms
Review platforms

We are not responsible for the privacy practices or content of third-party websites or services.

14. Changes to This Policy

We may update this Privacy & Cookie Policy periodically.

Any changes will be posted on this page with an updated Effective Date. Continued use of the website after updates constitutes acceptance of the revised Policy.

15. Contact Us

If you have questions about this Privacy & Cookie Policy or your personal information, please contact:

JSpecs Opticians
5609 NW 86th Terrace, Suite C28
Kansas City, MO 64154

Email: jaron@jspecsinc.com
Phone: 816-808-2629